Overview

At The Student Doctors, we may process various types of your personal data. This is essential for appropriate medical treatment and necessary for handling treatment-related financial matters. Moreover, data processing might be required to address severe health threats or fulfill legal obligations (e.g., mandatory reporting of infectious diseases under the Public Health Act).

Additionally, we process non-identifying patient information, such as details about care provision and service usage. This information is not shared with other parties. This data is used exclusively in aggregated or pseudonymized forms to develop and optimize care methods, processes, and solutions.

This privacy policy is part of our terms and conditions, which are available on the FAQ-page. Please read them carefully before using our services.

Responsibilities

As per the GDPR, The Student Doctors is the data controller for the processing occurring within our premises. We adhere to the following obligations:

Your data is processed for specific purposes:

  • Providing healthcare
  • Communicating with you
  • Efficiently managing The Student Doctors, including financial settlement
  • Maintaining quality standards (unless you object)
  • Supporting scientific research, education, and information (unless you object)

Processing for other purposes is minimal. Legitimate interest-based processing is limited to aggregated or pseudonymized data. We notify you when processing your personal data, through your care provider, informational materials, and our website. All staff members are committed to maintaining your data’s confidentiality. We employ robust security measures to prevent unauthorized data access. Personal data retention aligns with healthcare requirements, typically up to 20 years after the last treatment, unless prolonged retention is necessary for health reasons.

Data is processed primarily for medical treatment and legal obligations. Some processing is based on legitimate interests, and certain data might be processed with your consent.

Your Data Rights

As a data subject, you hold the following rights:

The right to know whether your personal data is processed and the extent of processing. The right to access and rectify data (without infringing on others’ privacy). The right to request partial or complete destruction of medical data, subject to legal considerations. The right to add a medical self-declaration to your file. The right to limit processing and object in specific cases. The right to withdraw consent for processing based on consent. The right to file a complaint with the Dutch Data Protection Authority.

To exercise these rights, contact us verbally or in writing. You can also designate a representative to act on your behalf.

Sharing Data with Third Parties

The Student Doctors staff is bound by confidentiality. Explicit permission is required for sharing personal data with third parties, with exceptions under specific circumstances. Some data exchanges occur for healthcare provision purposes, such as sharing data with pharmacists and other healthcare providers.

We collaborate with service providers for tasks like using a general practitioner information system, governed by processing agreements adhering to GDPR guidelines.

Data Exchange

With your explicit consent, we securely exchange relevant medical data with the general practitioner (HAP) via the National Exchange Point or other suitable services. This ensures coordinated healthcare provision. Medication data might also be shared with pharmacies and medical specialists, promoting medication safety.

File Transfer

When you choose a new healthcare provider, your medical history is crucial. Your old provider typically transfers your patient file to the new one within one month. You have the right to inspect and receive a copy of your file, and it can be transferred via secure email.

Questions or Concerns?

For questions or concerns about data sharing or management, including medical data handling, your healthcare provider is available for discussion.

Contact Information

The Student Doctors, Nieuwe Uitleg 29 2514BR The Hague